Introduction

Rymer Realty Group ("we," "us," or "our"), located at 2 Granite Ave., #260, Milton, MA 02186, is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you interact with us through our website, contact forms, or SMS/MMS communications.

By submitting your information through our website or opting in to receive text messages from us, you acknowledge and agree to the practices described in this policy.

Information We Collect

When you engage with Rymer Realty Group, we may collect the following types of personal information:

• Full name and contact details (email address, phone number, mailing address)
• Mobile phone number when you opt in to receive SMS/MMS messages
• Property preferences, buying or selling interests, and related real estate inquiries
• Information voluntarily submitted through website contact or inquiry forms
• Basic technical data such as browser type and pages visited (via cookies and analytics)

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your real estate inquiries and provide requested services
• To send you SMS/MMS messages regarding property listings, appointments, and updates you have opted in to receive
• To communicate important transactional or service-related information
• To improve our website, services, and client experience
• To comply with applicable legal obligations

SMS & Mobile Communications

When you provide your mobile phone number on our website contact or inquiry forms, you consent to receive SMS/MMS messages from Rymer Realty Group. These messages may include property updates, appointment reminders, and follow-up communications related to your real estate needs.

Message frequency will vary based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier and plan.

To opt out of SMS/MMS communications at any time, reply STOP to any message you receive from us. You may also contact us directly to be removed from our messaging list. After opting out, you will receive a single confirmation message and no further texts.

To request help, reply HELP to any message or contact us directly.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We do not store sensitive financial information such as credit card numbers through this website.

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us directly for sensitive communications.

Information Sharing & Third Parties

Rymer Realty Group does not sell, rent, trade, or otherwise share your personal information — including your mobile phone number — with third parties for advertising or marketing purposes.

We may share your information only in the following limited circumstances:

• With trusted service providers who assist in operating our website or communications, under strict confidentiality agreements
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of Rymer Realty Group, our clients, or the public

Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site. You may disable cookies through your browser settings; however, some website features may not function properly as a result.

We may use third-party analytics services (such as Google Analytics) that collect anonymized usage data. These providers have their own privacy policies governing their use of such information.

Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to applicable legal requirements
• Opt out of SMS/MMS communications at any time by replying STOP or contacting us directly
• Withdraw consent for communications without affecting your ability to receive real estate services

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately so we may delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website or SMS communications after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: